DaVinci Virtual vs Abby Connect: Don't Settle For The Unknown

January 03, 2017

When you're on the search for a virtual receptionist service, you're truly on the search for a team of professionals who can be 100% committed to representing your company.  

We are Consumer Affair's #1 Top Rated Receptionist Service on the market. After all, serving you is our highest calling and our area of expertise.

Expertise

Our goal is to bridge the gap between you and your clients as best as possible by providing a phenomenal customer service experience.

At Davinci, your group of virtual receptionists are primarily treated as an add-on service to your virtual office package.

When you are a leader in your industry, you never want to be treated like someone is doing you a favor to answer your phones.

With only two packages available for virtual receptionists services, this is not necessarily their area of expertise. Their arena is focused around renting office spaces.

Davinci receptionists do not go through extensive training as do our Abby receptionists.

You can tell not only from the tone of their voice, their little effort to “wow” you, but also through their abrupt and not as friendly verbiage.

Services

Live Answering Hours

We know that not all of your clients are able to call between 8:30am-5pm. If it better suits your needs, for a small fee, we offer to answer your calls 24 hours a day, 7 days a week.

Davinci offers to answer your phones 12 hours a day EST only, Monday through Friday limiting the hours they are able to serve your clients. They work by their time-zone standards only.

Free Trials

We offer a 14-day, risk-free trial, so you could experience the wow-factor our team provides.

Davinci Virtual unfortunately does not currently have any form of a trial for you to put their services to a test, without investing time and money up-front.

Bilingual Receptionists

At Abby Connect, we don't believe in charging extra for such a needed service. Your team of receptionists will include bilingual receptionists who are readily available to help, if need be, at no extra charge.

Davinci Virtual offers bilingual receptionists at a premium.

Pricing

At Abby Connect we offer the perfect balance between top-notch, first-class, exceptional quality service and reasonable pricing.

We've found the perfect medium in each of our three packages, so you do not have to pay more than you should for stellar receptionist services and the ultimate customer service experience.

Our pricing is clear, up-front and straight-forward, and each package includes unlimited amounts of voicemail boxes.

At Davinci, their website offers unclear pricing, and they only have two package options available, with only 1 voicemail box included. If you’d like to add an additional mailbox it is about a $30 fee in addition to a $20 fee per mailbox.  

Their lowest package for very minimal services averages about $199 for 50 minutes.

For $50 more with Abby Connect's virtual receptionist services, you will have double the minutes and first-class quality.

If you have different companies/ different company greetings we will also allow you to share your pool of minutes while Davinci would charge you an entire package worth for each additional greeting/company you have.

 

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