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Core Values Create Successful Companies

You see it everywhere. On the walls of grocery stores, in the lobbies of offices, and on entire pages of websites. Core...


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Tags: Leadership & Management, Team Culture, Small Business & Entrepreneurs

4 Tips to Create the Best First Impression Over The Phone
We all understand the power of a first impression. Whether someone is forming their opinion based off of an office they walk...

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Tags: Tips & Tricks

How to Keep Remote Employees Engaged - Beginner’s Guide for Small Businesses

Oh, the dream to work from home. While it’s not everyone’s dream, it certainly is mine and I’m fortunate to say that it not...


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Tags: Leadership & Management, Small Business & Entrepreneurs

Prepared to Work Remotely?

With the global health crisis of COVID-19 it's up to all of us to find ways to not only endure this chaos but to uphold our...


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Tags: Leadership & Management, Team Culture, Customer Service,

4 Reasons Why a Live Answering Service Helps You During a Health Crisis

With the rapid spread of this newest strain of coronavirus (COVID-19) and the world facing a health pandemic, there has been a...


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Tags: Tips & Tricks, Customer Service, Small Business & Entrepreneurs

April Fools’ Day: A Brief History

Although April Fools’ Day, also referred to as All Fools’ Day, has been celebrated for several centuries by different cultures...


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How to Train New Hires for Long Term Success

How do you train newly hired employees for long term success with your company? That was what I needed to answer when I began...


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Tags: Leadership & Management, Team Culture, Small Business & Entrepreneurs,

How to Be Better at Multitasking

Back in 2013, British psychologists claimed that women are better than men at multitasking in an article published in the BMC...


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Tags: Tips & Tricks

Why Your Home Business Needs a Virtual Receptionist

Having home business can come with amazing perks but it also has its challenges. One obstacle that should be familiar to you...


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Tags: Customer Service, Small Business & Entrepreneurs

Why a Career Growth Plan is Important for Hiring

Do you know what the number one question I get asked when I am interviewing someone for a receptionist position? With...


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Tags: Team Culture

The Power of Greeting Cards

Ask yourselves, how often do you receive a greeting card or even a friendly handwritten note? Probably not that often, right?...


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Tags: Customer Service

Reasons You Get Repeat Callers

If you're a business owner you may be surprised to find out that close to 35% of your incoming calls are repeat calls. Now,...


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Tags: Customer Service

Convert Callers Into Customers

We get it. You're a busy professional. Our team of highly trained, top-rated virtual receptionists are here to provide you with the real, human solution that meets your business answering needs. Don't believe us? We'll give you 14 days for free!

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