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New Technologies For A Growing Business

Growing a business isn’t an easy task, and it’s one at which many people don’t succeed. Between all the day-to-day intricacies...

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Tags: Small Business & Entrepreneurs

3 Common Inventory Mistakes That Are Costing Your Business Money

Starting a small business comes with no shortage of challenges. From finding a market to finding the right team, there’s a lot...

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Tags: Small Business & Entrepreneurs

Memoirs of an Essential Employee: Self-Care is Essential too

Earlier this year, our lives were “flipped-turned upside down”, as the Fresh Prince of Bel-Air would say. Cities and states...

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Tags: Leadership & Management

Coping with Remote Work: A Guide for Extroverts

While working from home may seem like the ideal professional setting for some, for others it can mean complete disaster. Trust...

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Tags: Tips & Tricks, Small Business & Entrepreneurs

How to Handle an Angry Employee 

Welcome to leadership! Also known as "The Ultimate Eggshell Walking, Plate Spinning Championship Contest". The rules of the...

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Tags: Leadership & Management, Tips & Tricks, Small Business & Entrepreneurs

Core Values Create Successful Companies

You see it everywhere. On the walls of grocery stores, in the lobbies of offices, and on entire pages of websites. Core...

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Tags: Leadership & Management, Team Culture, Small Business & Entrepreneurs

4 Tips to Create the Best First Impression Over The Phone
We all understand the power of a first impression. Whether someone is forming their opinion based off of an office they walk...

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Tags: Tips & Tricks

How to Keep Remote Employees Engaged - Beginner’s Guide for Small Businesses

Oh, the dream to work from home. While it’s not everyone’s dream, it certainly is mine and I’m fortunate to say that it not...

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Tags: Leadership & Management, Small Business & Entrepreneurs

Prepared to Work Remotely?

With the global health crisis of COVID-19 it's up to all of us to find ways to not only endure this chaos but to uphold our...

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Tags: Leadership & Management, Team Culture, Customer Service,

4 Reasons Why a Live Answering Service Helps You During a Health Crisis

With the rapid spread of this newest strain of coronavirus (COVID-19) and the world facing a health pandemic, there has been a...

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Tags: Tips & Tricks, Customer Service, Small Business & Entrepreneurs

April Fools’ Day: A Brief History

Although April Fools’ Day, also referred to as All Fools’ Day, has been celebrated for several centuries by different cultures...

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How to Train New Hires for Long Term Success

How do you train newly hired employees for long term success with your company? That was what I needed to answer when I began...

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Tags: Leadership & Management, Team Culture, Small Business & Entrepreneurs,

Convert Callers Into Customers

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