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What Every Entrepreneur Can Learn from a Call Center Employee

Being an entrepreneur is a growing trend these days. With plummeting levels of job growth and difficulties finding lucrative...


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Tags: Customer Service

6 Examples of Berserk Customer Service Calls

Working at call centers or as virtual receptionists can be rewarding and a lot of fun. You not only get to help people, but...


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Tags: Customer Service

What airlines can learn from customer service companies

It's been close to two months now since David Dao was manhandled, dragged and left bloodied and unconscious after he refused...


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Tags: Customer Service

Do You Need a Receptionist for Your Business?

Many consultants and small businesses often ditch the idea of hiring a receptionist because doing so costs money. As...


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Tags: Small Business & Entrepreneurs

The State of the Receptionist Salary

Business owners often find themselves wondering how much they should pay a receptionist, especially if they are a little low...


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Tags: Customer Service

How to Write a Job Description For a Receptionist

Were you looking for a great in-house receptionist, who will help you save time and make your business more efficient? Well,...


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Tags: Tips & Tricks

10 Times Your eCommerce Business Needed Customer Service

Having a well designed responsive website for your ecommerce store isn't enough. There are a number of instances when a...


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Tags: Tips & Tricks

Receptionist Interview Questions: A Quick Guide to Hiring

If you are a small business owner or a consultant, chances are, a receptionist will be the only staff you will ever need....


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Tags: Tips & Tricks

Will Using a PBX Mean The Death Of Your Business?

As a youngster, you probably imagined an office to be a place where telephones were constantly ringing, with secretaries and...


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Tags: Tips & Tricks

Volunteering as a Team Building Activity

If there is one thing that can enhance motivation and cooperation at workplace, it has to be a well thought-out team building...


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Tags: Team Culture

18 Influencers You Need To Be Following As An Entrepreneur

Building a startup or making a business grow is not a walk in the park, and it takes a lot of learning, exploring and...


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Tags: Small Business & Entrepreneurs

How to Capture New Clients for Your Real Estate Business

To succeed in any business, you need to make sure that you have a steady stream of clients who are ready to pay for your...


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Tags: Tips & Tricks

Convert Callers Into Customers

We get it. You're a busy professional. Our team of highly trained, top-rated virtual receptionists are here to provide you with the real, human solution that meets your business answering needs. Don't believe us? We'll give you 14 days for free!

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