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Does My Online Business Need a Phone Number?

If you run an online business do you really need to have a designated phone number? These days, most business owners have...


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Tags: Customer Service, Small Business & Entrepreneurs

5 Tips for Practicing a Better Work Culture - The Abby Way Lifestyle

The Abby Way culture has certainly evolved over the years and I’ve been fortunate to have witnessed its evolution. Starting...


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Tags: Leadership & Management, Customer Service, Small Business & Entrepreneurs,

The History of the Telephone
By Bailey Renee On February 12, 2020

The History of the Telephone

The date was March 10, 1876, and the Scottish born American inventor, Alexander Graham Bell, was hard at work on his latest...


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5 Important Reasons Why New Businesses Should Use Live Receptionist Services

If your business is still in its growth stages, every red cent matters and excess expenses are never recommended. By ...


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Tags: Customer Service, Small Business & Entrepreneurs

Why We Use Phonetic Alphabet on the Phone

You might have noticed that often when you call into an office, the receptionist who answers will reconfirm your name and...


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Tags: Tips & Tricks, Customer Service

Why Have My Customers Stopped Calling?

You’ve got a great product. Your marketing plan is prime. Your brand is easy to identify. You’ve got a great reputation and...


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What Causes Voice Loss?
By Bailey Renee On January 28, 2020

What Causes Voice Loss?

Your voice is an important tool and you can’t afford to lose it! However, most careers that involve a lot of talking can put...


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Tags: Tips & Tricks, Small Business & Entrepreneurs

3 Ways to Bring Remote Working Into Your Organization

A few years ago, remote working was the realm of a handful of lucky people. Now, it is being touted as the future of work, as...


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Are Your Home Service Calls Performing Well?

Phone calls are an essential component of generating new business. With Google's search engine in all of our mobile phones,...


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Tags: Customer Service, Small Business & Entrepreneurs

Here Come the Holidays - And, Your New Potential Clients

The Holidays are almost here! For some, that means Holiday vacations, travel, enjoying warm and cozy nights by the fireplace,...


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Tags: Leadership & Management, Customer Service, Small Business & Entrepreneurs

Post-Conference Takeaways And Thoughts From 2019 QuickBooks Connect

Another QuickBooks conference came and went this November in sunny San Jose, CA. And, we are excited to share what we learned...


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Tags: Leadership & Management, Customer Service, Small Business & Entrepreneurs

Convert Callers Into Customers

We get it. You're a busy professional. Our team of highly trained, top-rated virtual receptionists are here to provide you with the real, human solution that meets your business answering needs. Don't believe us? We'll give you 14 days for free!

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