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Legal Trends Report 2019 Summary

Since 2016, Clio's Legal Trends Report has uncovered revolutionary insights into the business of legal practice for today's...


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Tags: Leadership & Management, Customer Service

National Paralegal Day - October 23

National Paralegal Day celebrates those who do the legal research that enables law firms to function. Paralegals are usually...


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Celebrate Boss' Day - October 16th

Boss' day, although not a federal holiday, is a day dedicated to all employers. It is an opportunity for employees to...


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Tags: Leadership & Management, Team Culture

Telephone Phobia: Why People Are Afraid of Talking on the Phone

Have you ever noticed that some people prefer to text more than talk on the phone? People who frantically avoid telephone...


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Abby Connect Named 2019 Leader in Receptionist Services for 3rd Year in a Row

Did you know that 85% of new callers hang up when they reach a voicemail? With Abby Connect Live Receptionists, you'll never...


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Tags: Team Abby

Lucky Number Thirteen
By Bailey Renee On September 13, 2019

Lucky Number Thirteen

Did you know that about 10% of the US population has a genuine fear of the notorious number thirteen? Even more specifically...


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The Importance of Online Reviews

Word of mouth, social proof, or in other words – popularity – has always been a key success in business. Today that involves...


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Tags: Tips & Tricks, Small Business & Entrepreneurs

7 Marketing Tips for Accounting Firms

When you enrolled in a graduate program in accounting, you probably didn’t imagine you would one day also have to worry about...


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Tags: Small Business & Entrepreneurs

Post-Conference Takeaways And Thoughts From The 2019 EA Summit

Now that the dust has settled from the 2019 EA Summit, and everyone is back to business as usual, we’ve had some time to...


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Tags: Customer Service, Small Business & Entrepreneurs, Team Abby

How Customer Care Leads To Customer Loyalty

Building a recognized brand grows more competitive each year, making it even more challenging to stand out.  That’s why brands...


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Tags: Leadership & Management, Team Culture, Customer Service,

Abby Connect Vs Back Office Betties: Find Your Next Live Receptionist

If you’re an attorney or lawyer looking for a virtual receptionist service, doing research is always the first step. While ...


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Tags: Customer Service, Small Business & Entrepreneurs

Abby Connect Vs LexReception – Which Is Right For You?

Are you having trouble selecting a live answering service for your business? The virtual receptionist you choose will be...


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Tags: Small Business & Entrepreneurs

Convert Callers Into Customers

We get it. You're a busy professional. Our team of highly trained, top-rated virtual receptionists are here to provide you with the real, human solution that meets your business answering needs. Don't believe us? We'll give you 14 days for free!

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