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Prepared to Work Remotely?

With the global health crisis of COVID-19 it's up to all of us to find ways to not only endure this chaos but to uphold our...


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Tags: Leadership & Management, Team Culture, Customer Service,

4 Reasons Why a Live Answering Service Helps You During a Health Crisis

With the rapid spread of this newest strain of coronavirus (COVID-19) and the world facing a health pandemic, there has been a...


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Tags: Tips & Tricks, Customer Service, Small Business & Entrepreneurs

Why Your Home Business Needs a Virtual Receptionist

Having home business can come with amazing perks but it also has its challenges. One obstacle that should be familiar to you...


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Tags: Customer Service, Small Business & Entrepreneurs

The Power of Greeting Cards

Ask yourselves, how often do you receive a greeting card or even a friendly handwritten note? Probably not that often, right?...


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Tags: Customer Service

Reasons You Get Repeat Callers

If you're a business owner you may be surprised to find out that close to 35% of your incoming calls are repeat calls. Now,...


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Tags: Customer Service

Does My Online Business Need a Phone Number?

If you run an online business do you really need to have a designated phone number? These days, most business owners have...


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Tags: Customer Service, Small Business & Entrepreneurs

5 Tips for Practicing a Better Work Culture - The Abby Way Lifestyle

The Abby Way culture has certainly evolved over the years and I’ve been fortunate to have witnessed its evolution. Starting...


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Tags: Leadership & Management, Customer Service, Small Business & Entrepreneurs,

5 Important Reasons Why New Businesses Should Use Live Receptionist Services

If your business is still in its growth stages, every red cent matters and excess expenses are never recommended. By ...


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Tags: Customer Service, Small Business & Entrepreneurs

Why We Use Phonetic Alphabet on the Phone

You might have noticed that often when you call into an office, the receptionist who answers will reconfirm your name and...


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Tags: Tips & Tricks, Customer Service

Are Your Home Service Calls Performing Well?

Phone calls are an essential component of generating new business. With Google's search engine in all of our mobile phones,...


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Tags: Customer Service, Small Business & Entrepreneurs

Here Come the Holidays - And, Your New Potential Clients

The Holidays are almost here! For some, that means Holiday vacations, travel, enjoying warm and cozy nights by the fireplace,...


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Tags: Leadership & Management, Customer Service, Small Business & Entrepreneurs

Convert Callers Into Customers

We get it. You're a busy professional. Our team of highly trained, top-rated virtual receptionists are here to provide you with the real, human solution that meets your business answering needs. Don't believe us? We'll give you 14 days for free!

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