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How to Train New Hires for Long Term Success

How do you train newly hired employees for long term success with your company? That was what I needed to answer when I began...


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Tags: Leadership & Management, Team Culture, Small Business & Entrepreneurs,

5 Tips for Practicing a Better Work Culture - The Abby Way Lifestyle

The Abby Way culture has certainly evolved over the years and I’ve been fortunate to have witnessed its evolution. Starting...


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Tags: Leadership & Management, Customer Service, Small Business & Entrepreneurs,

Here Come the Holidays - And, Your New Potential Clients

The Holidays are almost here! For some, that means Holiday vacations, travel, enjoying warm and cozy nights by the fireplace,...


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Tags: Leadership & Management, Customer Service, Small Business & Entrepreneurs

Post-Conference Takeaways And Thoughts From 2019 QuickBooks Connect

Another QuickBooks conference came and went this November in sunny San Jose, CA. And, we are excited to share what we learned...


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Tags: Leadership & Management, Customer Service, Small Business & Entrepreneurs

Legal Trends Report 2019 Summary

Since 2016, Clio's Legal Trends Report has uncovered revolutionary insights into the business of legal practice for today's...


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Tags: Leadership & Management, Customer Service

Celebrate Boss' Day - October 16th

Boss' day, although not a federal holiday, is a day dedicated to all employers. It is an opportunity for employees to...


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Tags: Leadership & Management, Team Culture

How Customer Care Leads To Customer Loyalty

Building a recognized brand grows more competitive each year, making it even more challenging to stand out.  That’s why brands...


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Tags: Leadership & Management, Team Culture, Customer Service,

4 Takeaways from Clockwork By Mike Michalowicz

Are you a solo entrepreneur or small business owner who is drowning in work? Or are you focused on eradicating your...


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Tags: Leadership & Management, Small Business & Entrepreneurs

Why Customer Service is Important for Chiropractors

If you are a chiropractor, you are often dealing with people's pain, particularly in the spine and musculoskeletal structure....


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Tags: Leadership & Management, Customer Service, Small Business & Entrepreneurs

4 Tips to Start Relieving Stress for Attorneys Today from Jeena Cho

Working as a lawyer or attorney can be a stressful career. The American Bar Association (ABA) partnered with the Hazelden...


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Tags: Leadership & Management, Customer Service, Small Business & Entrepreneurs

7 Business Podcasts You Need To Start Listening To

Podcasts have become an excellent way to entertain yourself while commuting, traveling, or working out. We looked at a crop of...


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Tags: Leadership & Management, Customer Service, Small Business & Entrepreneurs

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