I’d like to learn more about Abby Connect!

4 Tips to Create the Best First Impression Over The Phone
We all understand the power of a first impression. Whether someone is forming their opinion based off of an office they walk...

( read )

Tags: Tips & Tricks

4 Reasons Why a Live Answering Service Helps You During a Health Crisis

With the rapid spread of this newest strain of coronavirus (COVID-19) and the world facing a health pandemic, there has been a...


( read )

Tags: Tips & Tricks, Customer Service, Small Business & Entrepreneurs

How to Be Better at Multitasking

Back in 2013, British psychologists claimed that women are better than men at multitasking in an article published in the BMC...


( read )

Tags: Tips & Tricks

Why We Use Phonetic Alphabet on the Phone

You might have noticed that often when you call into an office, the receptionist who answers will reconfirm your name and...


( read )

Tags: Tips & Tricks, Customer Service

What Causes Voice Loss?
By Bailey Renee On January 28, 2020

What Causes Voice Loss?

Your voice is an important tool and you can’t afford to lose it! However, most careers that involve a lot of talking can put...


( read )

Tags: Tips & Tricks, Small Business & Entrepreneurs

The Importance of Online Reviews

Word of mouth, social proof, or in other words – popularity – has always been a key success in business. Today that involves...


( read )

Tags: Tips & Tricks, Small Business & Entrepreneurs

5 Places To Market Your Business Phone Number

One of the biggest questions business owners ask themselves is where they should market their business phone number. While it...


( read )

Tags: Tips & Tricks, Small Business & Entrepreneurs

5 Things Accountants Need To Do Before Next Tax Season

The year is about to end, and the next tax season is just around the corner. Businesses and individuals will have to find an...


( read )

Tags: Tips & Tricks, Customer Service, Small Business & Entrepreneurs

How To Ask A Caller To Speak Up On The Phone

We’ve all had experiences where we find it difficult to understand what the other person on the phone call is saying. R...


( read )

Tags: Tips & Tricks, Customer Service, Small Business & Entrepreneurs

Vicky Virtual Vs Abby Connect: Free Trial, Dedicated Account Manager, & Hours

As a business owner, you don’t need scientific data to convince you that a distraction-free environment would be incredibly...


( read )

Tags: Tips & Tricks

Why After Hours Phone Answering Service for Lawyers is Beneficial

Many lawyers stay in their offices after business hours and take calls from clients, especially when they are just starting...


( read )

Tags: Tips & Tricks, Customer Service, Small Business & Entrepreneurs

How To Transfer A Phone Call
By Melissa M. On September 21, 2018

How To Transfer A Phone Call

Transferring a phone call is much more than just knowing what buttons to push on the phone. A caller may need to be...


( read )

Tags: Tips & Tricks, Customer Service, Small Business & Entrepreneurs

Convert Callers Into Customers

We get it. You're a busy professional. Our team of highly trained, top-rated virtual receptionists are here to provide you with the real, human solution that meets your business answering needs. Don't believe us? We'll give you 14 days for free!

Virtual_Receptionist_Services_2019