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How to Return a Missed Phone Call

If your business has started to grow recently, you might have noticed an increasing number of missed calls past your business...


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Tags: Tips & Tricks, Customer Service, Small Business & Entrepreneurs

Why You Should Integrate Your CRM with Your Phone Answering Service

Whether you are an e-commerce business, a legal or small business service provider, receiving customer calls is part of your...


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Tags: Tips & Tricks, Small Business & Entrepreneurs

How to Bring Value to Your Customer, When Your Competitors Are Way Too Big

It is often challenging for small businesses to compete with well-established brands. However, with a little effort, even a...


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Tags: Tips & Tricks, Customer Service, Small Business & Entrepreneurs

5 Types of Social Media Profiles Attorneys Should Have

Whether it is LinkedIn, Twitter or Facebook, social media is being increasingly used for social media marketing and online...


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Tags: Tips & Tricks, Customer Service, Small Business & Entrepreneurs

Why Live Human Voice Wins Over Automated IVR

Interactive voice response (IVR), also known as an automated voice system, is a technology which allows a computer to talk to...


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Tags: Tips & Tricks, Customer Service, Small Business & Entrepreneurs

Gabbyville Review & Virtual Receptionist Comparison

We know, understand, and appreciate that every business has unique needs. That’s why you should be able to choose the service...


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Tags: Tips & Tricks

10 Personality Traits of a Great Receptionist

Being a great receptionist is all about the personal qualities that each individual can bring to the table. Whether you're...


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Tags: Tips & Tricks

What Is Accent Neutralization?

If you have ever called up customer care or technical support and have had trouble understanding the words being spoken, or...


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Tags: Tips & Tricks, Customer Service

10 Ways to Sound Better on the Phone

If you own or work for a company I'm sure you have to handle telephone calls rather frequently. And, the way you sound when...


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Tags: Tips & Tricks

How to Write a Job Description For a Receptionist

Were you looking for a great in-house receptionist, who will help you save time and make your business more efficient? Well,...


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Tags: Tips & Tricks

10 Times Your eCommerce Business Needed Customer Service

Having a well designed responsive website for your ecommerce store isn't enough. There are a number of instances when a...


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Tags: Tips & Tricks

Receptionist Interview Questions: A Quick Guide to Hiring

If you are a small business owner or a consultant, chances are, a receptionist will be the only staff you will ever need....


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Tags: Tips & Tricks

Convert Callers Into Customers

We get it. You're a busy professional. Our team of highly trained, top-rated virtual receptionists are here to provide you with the real, human solution that meets your business answering needs. Don't believe us? We'll give you 14 days for free!

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